Returns/Refunds Policy

Returns/Refunds Policy

 

If your delivere item has defect or error, simply send us request to return it for a exchange or refund. You can return your purchase for up to 7 days from the date of purchase.

All items purchased on line through myegudang are returnable only after the item is verified and checked by our staff. Please submit your return request here

The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. The courier consignmnet note used for shipping will be needed for the inspection process, please keep the note or at least a clear photo of it. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer or courier. Once we have received your return at our warehouse, We will ship to you the new replaced item or credit you in the same manner as your original payment within 7 days of receiving the returned item. 

 

We are always here to answer your questions,

please email to contact@myegudang.com or call our team at +6016 960 9601